Privacy Policy
Last updated: 10 November 2026
Occrr Market (“we”, “us”) lets people buy and sell things near them, inside Telegram (@OccrrMarket_bot) and as a web app. This policy explains what information we collect, why, who can see it, how long we keep it, and the choices you have. It is part of Occrr, which also runs Occrr Dating, Occrr Matrimony and Occrr Jobs. Your Market ads and chats are separate from those: buyers and sellers never see your dating, matrimony or work profile.
What we collect
- Your account details: if you use Telegram, your Telegram user ID, username and language; if you sign in with Google, your Google account ID, email address and first name. This is the same Occrr account you may also use for Occrr Dating, Matrimony or Jobs, but each service keeps its own profile.
- Phone verification: when you share your phone number through Telegram, we keep a one-way fingerprint (a hash) of it to stop duplicate accounts, and the number itself in encrypted form. It is never shown on your profile. Only the Occrr team can view it, for safety, support and legal requests, and every view is recorded.
- Your ads: one photo, title, price and currency, whether the price is fixed, negotiable or free, category, description, city and country.
- Approximate location, only if you allow it: when you use “Near me” or post with “Show in Near me” ticked, your browser or phone gives us a location that we round to about 1 km. We store it with your ad so people nearby can find it. It is never shown to anyone, only the distance (for example “3 km”).
- Activity: ads you view (as a view count on the ad), save, report or boost, and the people you block.
- Messages between a buyer and a seller about an ad. The Occrr team can access conversations to keep the service safe, for example to investigate reports, scams or legal requests. Every access is recorded.
- Payments for Boost: what you bought, when, and the payment reference from Telegram or Razorpay. We never see your card, bank or UPI details.
- Technical information: error reports, your browser or device type, and messages you send to our support.
How we use it
- To show your ads to people in your country, and near you when you allow location, and to show you ads from others.
- To deliver messages between buyers and sellers, and to send you notifications through our Telegram bot.
- To keep the service safe: refusing ads for prohibited items or with scam wording, warning people about scam messages, hiding ads that several people report, and removing accounts that break the rules.
- To give you the Boosts you buy.
- To fix problems and improve the service.
We do not sell your information, and we do not use it for advertising by other companies.
What other people can see
- Anyone using Occrr Market can see your live ads: photo, title, price, category, description, city, how long ago you posted, and your first name, whether your phone is verified, when you joined Occrr and how many ads you have for sale.
- Your exact location, phone number, last name and email are never shown. Share contact details in a chat only if you choose to.
- Messages are only between you and the other person in that chat. Sellers see when a buyer has read their message.
- Ads you mark as sold, delete or let expire are no longer shown in the list.
Where your information is stored
Your data is stored in a database hosted by Supabase in Mumbai, India. Photos are stored on Telegram's servers. The app runs on Cloudflare. Payments are handled by Razorpay and Telegram. These providers process data on our behalf.
How long we keep it
- Ads stay live for 30 days unless you renew them. Ads that are sold, deleted or expired are removed from our database 90 days after they end, together with their chats.
- Messages are deleted after 180 days.
- Payment records are kept as long as the law requires for accounting.
- Encrypted backups of the database are kept for up to 14 days so we can recover from mistakes or outages.
- Error reports are deleted after 30 to 90 days.
Your choices and rights
- Edit, mark as sold, renew or delete any of your ads at any time.
- Don't allow location: Occrr Market works without it; your ads just won't appear under “Near me”.
- Block anyone from a chat. You won't see each other's ads or messages.
- Delete your Market data yourself at any time: Me → Delete my Market data. This removes your ads, their photos, your chats and your saved ads. Your Occrr account and any other Occrr service you use stay as they are.
- Ask for a copy of your information or a correction by messaging @OccrrMarket_bot.
- Raise a complaint (grievance) with us through @OccrrMarket_bot. We aim to reply within 7 days.
Security
We protect your information with encrypted connections, access controls and secret keys that only our servers hold. No system is perfectly secure, so please use a strong Telegram password and two-step verification.
Age
Occrr Market is only for people aged 18 and over. We remove accounts that appear to belong to someone younger.
Changes
If we change this policy in a meaningful way, we will tell you in the app or through our bot before the change takes effect.
Contact
Message @OccrrMarket_bot on Telegram, or use our Contact page. Every message reaches our team.